Manage or cancel your subscription
You're in control. Here's how to cancel or request a refund — and a few things that might solve the problem first.
Before you go — what's prompting this?
Pick what fits best and we'll point you to the fastest fix.
How to cancel
- 1Go to your account
Open Subscription management on your profile page.
- 2Open the billing portal
In the portal you can cancel, pause, or switch your plan.
- 3What happens next
Billing stops right away. You keep access until the end of your current period, and any remaining credits stay available until then.
Refund eligibility
Refunds may be approved for charges made in error, duplicate payments, or a verified technical issue that prevented use — when requested within 7 days of the transaction.
Still need help?
Email our billing team and we'll help sort it out.
Email [email protected]