Question 1

Which payment methods can I use, and who processes payments?

Accepted Answer

Payments are securely processed by Stripe (PCI-DSS Level 1), trusted by millions of businesses worldwide. You can pay with major credit and debit cards, Apple Pay, and Google Pay, with local options available in many regions. MuseGen never sees or stores your full card details.

Question 2

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel in one click from your account dashboard — no fees and no contracts. Your plan stays active until the end of the current billing period, so you keep everything you have paid for.

Question 3

What is your refund policy?

Accepted Answer

If you are charged twice by mistake, or a technical problem stops you from using MuseGen, email billing@musegen.ai within 7 days and we will issue a refund. Other subscription refund requests are reviewed individually and fairly.

Question 4

Will my subscription renew automatically?

Accepted Answer

Yes — plans renew at the end of each billing cycle so your access never lapses. You can turn off auto-renewal anytime before your next charge from your dashboard.

Question 5

Can I upgrade or downgrade later?

Accepted Answer

Absolutely. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. There are no hidden fees for switching plans.

Question 6

Do paid plans include commercial rights?

Accepted Answer

Yes. Every paid plan includes full commercial-use rights, so you can use your music on YouTube, in games, apps, podcasts, ads, and more. Free-tier tracks are for personal, non-commercial use only.

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